Returns
Free Returns By Post - UK
Please request your return by logging into your account and clicking the Request return button beside the order in question, then tick the items you want to return, select a reason for return and then click the Request return button. We will then review your request and email you back within 1-2 working days with a link to print your prepaid shipping label.
- Pack up the item(s) to be returned in either the original shipping packaging or a box of your choice – but please note it must be smaller than 61cm (L) x - 46cm (W) x 46cm (D)
- Print and apply the prepaid label to the package and take it to your local post office or post box for despatch. If you do not have a printer then please email us at info@barefacedbeauty.co.uk and we will arrange an alternative way for return of your product/products.
International Returns
At the present time we regret we do not offer a free returns service internationally. If you wish to send an item back to us, you must meet the costs of international tracked shipping yourself. If you wish to choose this route, please contact Customer Service before shipping your item. We cannot be responsible for any items shipped without prior notification, that are then not received.